SHIPPING & RETURNS

SHIPPING METHOD

Your order will be shipped by regular mail from Japan.  It usually takes 3-4 days to arrive.

 

All orders will be shipped within 2-3 business days. We do not ship or deliver on Saturdays, Sundays, and holidays.

 

If you have a large order, shipping may be delayed by several days. Expect additional days in transit for delivery. If your order is significantly delayed, we will contact you by email.

When your order is shipped, you will receive a shipping confirmation email with your tracking number.

 

Eufora is not responsible for customs or taxes that apply to your order. You are responsible for all charges (such as customs duties) incurred during or after shipping.

 

Eufora is not responsible for products that are damaged or lost in transit. If you receive a damaged order, please contact the carrier to file a complaint

RETURN POLICY

At Eufora, the health and well-being of our customers, employees and communities is a top priority.
Due to the nature of our products and the biosecurity risks of Corona, we cannot accept returns.

 

If you are not satisfied with your order, please contact us. We are always looking for feedback on our products, brands and customer service.

TERMS OF SERVICE

This website is owned and operated by EUPHORA. These terms govern the conditions under which you may use our website and the services we provide. By accessing or using the websites of our Services, you agree to read, understand and be bound by these Terms.

 

To use our website or receive our services, you are a legal adult in your jurisdiction and have the legal authority, right, and freedom to enter into these Terms as a binding contract. Must be. You are not permitted to use or receive services on this website if it is prohibited in your country or under the laws and regulations applicable to you.

 

When you purchase an item, you agree to the following: (I) You are responsible for reading the complete list of items before committing to purchase. (Ii) When you commit to purchase an item, you enter into a legally binding contract to purchase the item. Then complete the checkout payment process.

Use of our services / prices charged for our products are listed on our website. We reserve the right to change the prices of the products shown at any time and to correct any price errors that may occur inadvertently. Additional information on pricing and sales tax is available on the payment page.

 

We may change the product without prior notice. Discontinue the provision of products or product functions provided by us. Or create a product limit. We may permanently or temporarily terminate or suspend access to our products for any reason without notice or liability.

 

The Services and Books, including but not limited to software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, video, music, and all related intellectual property rights. All materials in or transferred within the service are the exclusive property of EUPHORA. Except as expressly provided in this Agreement, no provision of these Terms shall be deemed to create a license within or under such intellectual property rights and you may sell, license or rent. You agree not to modify, distribute, copy, duplicate, send, or publicly display. Publicly run, publish, adapt, edit, or create its derivatives.

 

You upload content (including, but not limited to, designs, images, animations, videos, audio files, fonts, logos, illustrations, compositions, artwork, interfaces, texts, and literary works) to your website in any way. By doing so, you acknowledge and agree to this. You make sure you own all relevant rights or have the appropriate license to upload / transfer / send content. You agree that the uploaded / transferred content may be publicly displayed on the website.

 

We will access the Services for any reason without notice and liability, including if we solely determine that you have violated these Terms or any provision of applicable law or regulation. May be permanently or temporarily terminated or suspended. You may discontinue use at any time and request cancellation of your account and / or service. Even if there are provisions contrary to the above, for auto-renewal subscriptions for paid services, such subscriptions will only be terminated when the respective period for which you have already paid has expired.

 

You may make any request, loss, liability, claim, or expense (including attorney's fees) to EUPHORA by a third party due to, or in connection with, the use of the website. ) Shall be compensated and harmless. Or one of the services offered on the website.

 

EUPHORA includes, but is not limited to, indirect, punitive, incidental, special, consequential, profit, credit, use, data, or other intangible losses to the maximum extent permitted by applicable law. Or we shall not be liable for punitive damages. Loss due to or related to the use or inability to use the service.

EUPHORA is not responsible for (i) content errors or inaccuracies to the maximum extent permitted by applicable law. (Ii) Personal injury or property damage of any nature resulting from access to or use of our services. (Iii) Unauthorized access or use of our secure servers and / or all personal information stored on them.

 

We reserve the right, in our sole discretion, to change these terms at any time. Therefore, you should check these pages regularly. If you change the terms in a material way, we will notify you that the terms have been changed significantly. By continuing to use the website or our services after such changes, you are agreeing to the new terms. If you do not agree to these terms or any future version of the terms, do not use or access (or continue to access) the website or services.

 

You agree to receive promotional messages and materials from us at any time by email, email, or other contact form (including phone numbers for calls or text messages). If you do not want to receive such promotional materials or notifications, please let us know at any time.

 

These terms, the rights and remedies provided under this Agreement, and all claims and disputes relating to this Agreement and / or Services are governed solely by California's internal substantive law and in all respects. It shall be interpreted and enforced. , Regardless of the principle of conflict of law. All such claims and disputes shall be filed and you agree that they will be determined exclusively by the court of competent jurisdiction in Berkeley, California. This expressly excludes the application of the United Nations Convention on Contracts for the International Sale of Goods.

PRIVACY POLICY

We receive, collect and store the information you enter on our website or otherwise provide. In addition, it collects Internet Protocol (IP) addresses used to connect your computer to the Internet. Login; Email Address; Password; Computer and Connection Information and Purchase History. We use software tools to measure session information such as page response time, length of visit to a particular page, page interaction information, and the method used to browse away from the page. May be collected. We also collect personally identifiable information (names, emails, passwords, communications, etc.). Payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profiles.

 

When you trade on our website, we collect personal information such as your name, address and email address provided by you as part of the process. Your personal information will only be used for the specific reasons mentioned above.

 

We collect such non-personal and personal information for the following purposes:

  1. To provide and operate services.

  2. To provide users with continuous customer support and technical support.

  3. To be able to contact visitors and users with general or personalized service-related notifications and promotional messages.

  4. To create aggregated statistical data and other aggregated and / or inferred non-personal information that we or our business partners may use to provide and improve their respective services.

  5. To comply with applicable laws and regulations.

 

We are hosted on the Wix.com platform. Wix.com provides an online platform that allows us to sell our products and services to our customers. Your data may be stored through Wix.com's data storage, databases, and popular Wix.com applications. Store your data on a secure server behind the firewall.

All direct payment gateways provided by Wix.com and used by us are standardized by the PCI-DSS managed by the PCI Security Standards Council, a joint effort of brands such as Visa, MasterCard, American Express and Discover. Compliant. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

To notify you about your account, troubleshoot account issues, resolve disputes, collect fees or payables, investigate your opinion through surveys or surveys, send us the latest information about us, or contact you if necessary. there is. To contact you to enforce our user contracts, applicable national law, and any contracts we may enter into with you. We may contact you by email, phone, text message, and mail for these purposes.

 

If you do not wish to process the data, please contact us.

 

We reserve the right to change this privacy policy at any time, so please check back often. Changes and descriptions will take effect as soon as they are posted on the website. If you make significant changes to this policy, we will notify you here that it has been updated. This gives you an idea of ​​the information we collect, how we use it, and the circumstances in which we use and / or disclose it, if any. That.

 

If you would like to access, modify, modify or delete your personal information that we hold, please contact us at alex@cbdeuphora.com.

CONTACT US

Questions, comments, if there is a concern, please email the founder kiki@cbdeuphora.com . LOVE MORE.